I was in the hospital with my wife last month when she was slated for an emergency surgery. The approval process from your call centre was timely and without stress to me. I am now an ambassador for your HMO in my office and I assure you that at the end of the year most of my colleagues will switch to your HMO. Please keep up the good work.
P.S: where can I vote your HMO as HMO of the year.